4 Questions that you didn’t know you should be asking when buying a mattress

4 Questions that you didn’t know you should be asking when buying a mattress

What questions should you be asking when buying a bed? There are two main ways to shop for a mattress these days. Online or a Bed shop. They are equally confusing! Online retailers will claim you can’t possibly pick the right one by trying for 10 minutes. While brick-and-mortar retailers will fight back and said, all the online mattress-in-a-box won’t have as good quality as those in the showroom. There is so much noise in the market. Today I will be sharing four useful questions that you should be asking when shopping for your new mattress.

Question 1: What’s inside the mattress?

It sounds like a common question, right? NOT! From years of face-to-face selling with customers, only a tiny percentage of people are interested in what’s inside the mattress. Most consumers put the vast majority of their focus on how the bed feels. While comfort is crucial, it is also critical to know what components are inside the mattress and how it benefits you to get a better night’s sleep. Is a sprung mattress better for you or a foam mattress better? Getting to know what’s inside the bed will also allow you to determine what your options are. Slowly narrow down what options you are looking for, and pinpoint a specific type. That will save you countless hours trying hundreds of beds. That will ultimately turn into a wrong decision or no decision going back to the old uncomfortable mattress. Who would want a lose-lose situation?



Question 2: What are my options if I am a ______ sleeper?

When inside a showroom, people tend to try on different beds and see which one they feel most comfortable. Don’t get me wrong. There is nothing wrong with that. One of the main reasons I am such a firm believer in physical retail is that you get valuable information when talking to the proper sleep consultant. Yes, there are pushy, sleazy, or dishonest sales associates/stores. (How do you smell dishonest sales associates and stores?)However, if you are talking to an experienced consultant who understands your needs and concerns, it can be a fun and excellent learning experience. They will be able to narrow down a few options that fit your particular sleep need and make the process so much smoother and easier. It comes down to the question inside your mind, “Can I trust this guy?” “Does this store have a good reputation?” “How is this store treating their customers after they have the money?” etc. If the answers are positive, go with it.

Mattress shopping in a physical showroom can be a highly joyful and excellent learning experience; therefore, indecisive consumers should seek a sleep professional to discuss their sleep needs and find what fits them the best. For knowledgeable consumers who know what they are after, buying a mattress online can save a lot of walking/shopping around too. So ask yourself this, “Do I know what I want?” If the answer is yes, then buying a mattress online can be very time-effective and effortless. If the answer is no, buying a mattress online could lead to lots of returning processes which ultimately costs more time than talking to a sleep professional who will recommend what suits you best.



Question 3: Is this an investment I should spend more on it?

Just like almost everything, mattresses can be very cheap and nasty too. Spineless manufacturers will make a mattress according to the meager budget given. People often will get attracted by the low price. It could be a Queen size bed set for $500. While people think it’s a great deal, they save money in their minds, but the manufacturer feels the same. They got $500 for a lower quality product where they will still make a small profit. The bare minimum legal 12 months warranty will cover the bed set and likely not performing right after. So really, the $500 that people spend will last a maximum of three years, and that’s approximately $167 a year.

Scenario 2: If buying a bed set is considered an investment, let’s spend a little bit more for better quality. Let’s say the manufacturer can get $1000 for the bed set. Now ethically, they can put more quality into the mattress. Consumers pay $1000 for it and will be happy with it for seven years (I would say around 8-12 years at least, but let’s take 7). The average cost for the bed to perform and satisfy your need is now $143 a year, plus all the time saved from complaining and shopping for the other bed set.



Question 4: What if I don’t like the mattress? / What’s your return or exchange policy?

In recent years, online mattress-in-a-box retailers can consume a considerable market share due to a low-risk return policy. While most Brick and Mortar retailers find it difficult to match such a return policy, there are still reputable mattress retailers that offer a reasonable return policy to ensure that their customers are happy about their products. It would be best to ask this question before purchasing, as most brick and mortar retailers don’t necessarily have a good return policy. They rely on consumers to make their choice right in one shot. Be sure you ask this question before purchasing; most reputable mattress retailers will offer a comfort exchange to ensure their customers are spending on something they like.



Next time when shopping for a new bed set, plan and consider this as an investment.  If you give a bit more budget for the bed set and your sleep, 9 out of 10 times, you won’t regret spending that extra money because it’s saving you money long term and, most importantly, keeping you from giving up your sleep.


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