4 Questions that you didn’t know you should be asking when buying a mattress

4 Questions that you didn’t know you should be asking when buying a mattress

What questions should you be asking when buying a bed? There are two main ways to shop for a mattress these days. Whether it’s getting it online or trying the mattress out physically in the showroom, they are almost equally confusing for consumers these days. Online retailers will claim you can’t possibly pick the right one by trying on it for 10 minutes. Meanwhile brick and mortar retailers will fight back and said all the online mattress-in-a-box won’t have as good quality as their ones in the showroom. There are so much noise in the market. Today I will be sharing 4 main questions that you properly never thought of before buying a mattress and these 4 questions will save you from lots disappointment and frustrations.


Question 1: What’s inside the mattress?

It sounds like a really common question that people will ask right? Absolutely NOT! From years of face to face selling with customers, only a small percentage of people are actually interested in what’s inside the mattress. Most consumers put vast majority of focus on how the mattress feels. While comfort is very important, it is also critical to know what components are inside the mattress and how it benefits you to get a better night sleep. Is a sprung mattress better for you or a foam mattress better? Getting to know what’s inside the mattress will also allow yourself to determine what your options are. Slowly narrow down what options you looking for and pin point specific type. That will save you countless hours trying hundreds of beds and still confused as hell. That will ultimately turn into a bad decision on something that you don’t like or no decision going back to the old uncomfortable mattress. Who would want lose-lose situation?


Question 2: What if I don’t like the mattress? / What’s your return or exchange policy?

Recent years, online mattress-in-a-box retailers are able to consume a considerable amount market share due to low-risk return policy. While most Brick and Mortar retailers find it difficult to match such return policy, there are still reputable mattress retailers that offer a reasonable return policy to ensure that their customers are happy about their products. It is extremely important for consumers to ask this question before their purchase as most brick and mortar retailers don’t necessary have a good return policy. They rely on consumers to make their choice right in one shot. Be sure you ask this question before purchasing, most reputable mattress retailers will offer a comfort-exchange to ensure their customers are spending towards something that they like.



Question 3: What are my options if I am ______ sleeper?

When inside a showroom, people tend to try on different beds and see which one they feel most comfortable on. Don’t get me wrong. There is nothing wrong with that. One of the main reason I am such a strong believer in physical retail is that you get a lot of valuable information when talking to the right sleep consultant. There are indeed a lot of pushy, sleazy or dishonest sales associates/stores that you need to be cautious of however if you are talking to the real sleep expert who really understand your needs and concerns. It is extremely valuable to receive professional advice and recommendations. They will be able to narrow down a few options that fit your particular sleep need and make your buying process so much smoother and easier. It comes down to the question inside your mind “Can I trust this guy?” “Does this store have good reputation?” “How is this store treating their customers after they have the money?” etc If the answers are positive, simply go with it.

Mattress shopping in a physical showroom can be extremely joyful and educative therefore for indecisive consumers it is better to seek a sleep professional to discuss about your sleep needs and find what fits you the best. For knowledgeable consumers who knows exactly what they are after, buying a mattress online can save a lot of walking/shopping around too. So ask yourself this, “Do I know exactly what I want?” If the answer is yes, then buying a mattress online can be very time-effective and effortless. If the answer is no, then buying a mattress online could lead to lots of returning process which ultimately costs more time than talking to a sleep professional who will recommend what suits you best.


Question 4: Is this an investment I should spend more on it?

Just like almost everything, mattresses can be very cheap and nasty too. Spineless manufacturers will make a mattress according to the ridiculously low budget given. People often will get attracted by the low price. It could be a Queen size bed set for $500. While people think it’s great deal, they save money in their mind but the manufacturer feels exactly the same as well. They got $500 for lower quality product where they will still make a small profit. The bed set will cover by the bare minimum legal 12 months warranty and likely not performing right after. So really the $500 that people spend will last maximum 3 years and that’s approximately $167 dollars a year.


Scenario 2: If buying a bed set is considered an investment then lets spend a little bit more for better quality. Lets say the manufacturer can get $1000 for the bed set. Now ethically they are able to put more quality into the mattress. Consumers pay $1000 for it and will be happy with it for 7 years (I would say around 8-9 years at least but lets take 7). The average cost for the bed to perform and satisfy your need is now $143 dollars a year plus all the time saved from complaining and shopping for the other bed set.


Next time when shopping for a new bed set, plan ahead and consider this as an investment. If you only use it for the shed or don’t really care how it performs (most cases people care), then yes get the cheapest one out there but you won’t get much quality in it. If you give a bit more budget for the bed set and your sleep, 9 out of 10 time you won’t regret on spending that extra money because it’s saving you money long term and most importantly saving you from giving up your sleep.